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Lessons for Primary Care Disruptors from Southwest Airlines

Lessons for Primary Care Disruptors from Southwest Airlines

by Matt Holman | Aug 15, 2022 | Perspectives, US Health

PLEASE NOTE: The perspective below was written and published prior to Southwest Airlines’ systemwide meltdown in late December, 2022.   The catastrophic failure was a reminder that, for as unique and powerful a product offering, culture, and strategy...
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